|
Category |
Application Name |
Application Description |
|
Enterprise
|
Alerting service |
Enterprise communication application, enabling companies to deliver urgent corporate announcement and bulk information over the phone. |
|
Incentive points service |
Converts company transaction data into reward points for employees and agents. Employees and agents can monitor their reward points account by telephone and convert those points into a wide range of store vouchers or cash rewards. The services also incorporates incentive games such as Treasure Island, where reward points can be won and then automatically banked. |
|
Voice-Email service |
A talking e-mail service that lets you send spoken voice messages by e-mail. Users record their messages on any phone, and then send them to one or several recipients. The latter simply open their emails to listen to the messages, without the hassle of opening attachments. |
|
Voice-SMS service |
A voice-SMS service that lets you send voice messages by SMS. When a user receives a voice-SMS, he presses a button on his phone and hears the audio playback. He can then choose to reply either by text SMS or by voice SMS. |
|
Appointment confirmation service |
Alert service sending confirmation of previously set appointments with an opportunity to change them. |
|
Auto-attendant service |
Auto-attendant, enabling users to speak the name of the person or department in a variety of languages. They are then automatically connected to the right person. |
|
Voice-enabled Outlook Service |
Access all MS Outlook features through the telephone: management of contacts, e-mail and calendar by using voice. |
|
Entertainment
|
Logo & Ringtone service |
Voice-enabled download of content such as ring tones, wallpaper, games etc. The user is able to navigate through the content, make a selection and place an order. |
|
Lottery service |
Lottery application, enabling users to play the lottery from a mobile phone by SMS or voice command. |
|
Radio Tel Direct |
Radio on the phone: a service that lets users choose the radio programmes they are interested in and listen to them on their phone. |
|
Voice Blog service |
Voice blog with a twist, dedicated to a star or a showbiz personality and accessible through the phone. Fans download ring tones and logos from a portal and gain interaction with the star. |
|
Financial
|
Micro-Payment service |
Micro-payment system over the phone, enabling payment for services or purchases. Users call a premium-rate number and get a pin code to access certain content or pages on a Website. Users can be charged per visit or per duration. |
|
Credit Card Watch |
Credit Card or Bank account monitoring service, enabling users to monitor their bank accounts, to keep track of their expenses and check if they are charged the right amount at any given credit card purchase. |
|
Insurance service |
Voice-enabled insurance application: users can shop for a variety of insurance products, including auto, health, home insurance etc. by using their voice. |
|
Stock Alert service |
Stock alert service. The service sends a warning to its subscribers when bookmarked shares specified by the user increase or decrease in value more than the preset percentage. The service includes an option for portfolio management. |
|
Category |
Application Name |
Application Description |
|
Information
|
News Distribution service |
News distribution service: any news feeds RSS, RDF or ATOM can be instantly converted into voice and made available. Users can easily browse through the feeds by using the keys of their telephone. |
|
Weather Forecast service |
Weather forecast service: access via this voice application weather reports for specific uses and locations. Top class local weather data is collected from the closest airports in the area. |
|
Yellow Pages service |
Yellow Pages service, matching buyers and seller of services. Callers place their request for a service they need, it is then passed on to suppliers who may choose to accept the request. Once a supplier accepts the request, they are put in contact with the potential buyer. |
|
Retail
|
Catalogue Ordering service |
Catalogue ordering service: users can order the catalogue from any company by simply calling the application. The catalogue is delivered to their home by automatic address research. |
|
Flower Ordering service |
Flower ordering service including recording orders, credit card capture, purchase selection, delivery choices, and name and address capture from phone number. |
|
Order Status service |
Application for retail, mail order and e-commerce, enabling users to check order status, modify order, change credit card and change shipping preferences. |
|
PIN Reset service |
PIN reset service based on account number and provided security information. New PIN is emailed to email address on file. |
|
Voice-CRM service |
CRM application that records customer feedback and verifies service location, customer satisfaction, and captures the quality of service metrics. |
|
Store Finder service |
Store finder service, allowing customers to find the nearest store by entering zip code, city or state. This superior directory service provides distance, address, and telephone number of the store you are looking for. |
|
Security
|
Disaster Alerting service |
Disaster alert service: a potential life saver, this alert service can warn the public in case of an oncoming natural disasters and issue guidance for a safe evacuation. |
|
Security Alerting Service |
Cameras and sophisticated image processing software (including facial recognition and computer generated threat analysis) form together with an intelligent voice and multimedia alerting service this unique security package. |
|
Travel & Transport
|
Hotel Booking service |
Service for the hotel and travel industries. Users can call to check on availability of rooms in hotels and guest houses. The system automatically calls hotels which match the requirements, and connects the caller with the reception. |
|
Traffic Ticket service |
Traffic ticket service. A service for police and parking attendants that makes checking payments for parking easy and allows car owners to pay their parking fare by SMS. |
|
Visually impaired
|
Credit Card Watch |
Credit card monitoring service, enabling the visually impaired to monitor their bank accounts, keep track of their expenses and check if they are charged the right amount at any given credit card purchase. |
|
Voice-SMS & Voice-Email service |
Voice-enabled SMS and E-mail service. Visually impaired users are able to send and receive SMS and E-mails on their phone by using their voice. |
|
Voice-Web service |
Voice-enabled Web access: lets visually impaired users access Web sites over the phone. A parser simplifies the page and then lets the user navigate through the pages and follow links using touch tone or voice commands. |
